Frequently Asked Questions

On this page we'd like to address the most common questions about our store. We strive for 100% customer satisfaction and thus, we encourage your feedback. If you have any questions or comments, please email us at support@fit-philosophy.com and we'll be sure to get back to you.


Q: Where will my order ship from?

A: Your order will be shipped directly from our US based suppliers. We work with multiple suppliers, so shipping origins will vary with each product. As soon as your order is shipped, we will email tracking number(s) to you.

Q: How long will my item take to ship?

A: Please allow 1-2 business days for order processing and 3-5 days for your item to arrive once shipped.

Q: Where is your company located?

A: We are based out of Ville Platte, Louisiana, USA.

Q: Why do I have multiple tracking numbers for one order?

A: We work with multiple suppliers across the US, so some of the items included in your purchase likely come from different suppliers and locations.

Q: Who do I contact if there is a problem with my order?

A: For any issues or questions regarding your orders, please contact us at support@fit-philosophy.com.

Q: What payment options do you accept?

A: We accept PayPal and all major credit cards including, but not limited to Visa, Mastercard, Discover, and Amex.

Q: Is checkout safe and secure?

A: We guarantee a safe and secure checkout on any purchase made at our store.